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Privacy Policy for ResolutionExp

Effective Date: May 25, 2025

At ResolutionExp.com ("we," "us," or "our"), your privacy is paramount. This Privacy Policy explains how we collect, use, protect, and handle your Personal Information when you visit or interact with our website. By using ResolutionExp.com, you consent to the practices described herein.

1. Personal Information We Collect

We collect personally identifiable information ("Personal Information") that you voluntarily provide when using our website or filling out any forms. This includes, but is not limited to:

  • First and last name

  • Email address

  • Telephone number

  • Any other details necessary to provide our services

We do not collect information passively without your consent. Personal Information is collected solely for providing, improving, and personalizing our services.

2. Use of Your Personal Information

Your Personal Information is used exclusively for the purpose of delivering services you have requested, responding to your inquiries, and enhancing your experience with ResolutionExp.com. This includes communication about your account, service updates, or legal matters relevant to your usage.

3. Mobile Information and Marketing Communications

We explicitly do not share or sell any mobile information or phone numbers to third parties or affiliates for marketing or promotional purposes. We do not authorize or imply permission for any other entity to contact you on our behalf without your express consent. You will receive no more than five (5) messages per month related to our services.

4. Message Program Terms

By participating in any SMS or mobile messaging program, you acknowledge:

  • Message frequency is limited to a maximum of 5 messages per month

  • Standard message and data rates may apply depending on your carrier

  • You can reply HELP for assistance

  • Support inquiries can be directed to support@ResolutionExp.com or by calling (844) 619-6502

  • You may opt out at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

  • We will never share your mobile information with third parties

5. Data Protection and Security Measures

We employ robust technical, administrative, and physical safeguards to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and continuous monitoring to ensure data integrity and confidentiality.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies solely to improve functionality and user experience. These tools help us analyze site traffic, customize content, and understand user preferences. Cookies do not collect Personal Information unless you voluntarily provide it through forms or account creation.

7. Third-Party Service Providers

We may engage trusted third-party service providers to assist in operating our business, such as website hosting, data analytics, or customer service platforms. These providers are contractually obligated to protect your Personal Information and use it only to perform services for us.

8. Retention of Personal Information

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, it is securely deleted or anonymized to prevent identification.

9. Children’s Privacy

ResolutionExp.com does not knowingly collect or solicit Personal Information from individuals under the age of 18. If we become aware that a minor has provided Personal Information, we will promptly delete it. Parents or guardians who suspect unauthorized data collection are encouraged to contact us immediately.

10. Your Rights Regarding Personal Information

You have the right to access, correct, update, or delete your Personal Information. Requests can be submitted by contacting our support team at support@ResolutionExp.com or calling (844) 619-6502. We strive to respond promptly and ensure your data is accurate and current.

11. Legal Compliance and Disclosure

We do not rent or share your Personal Information except as required by law, legal process, or governmental request. We may disclose Personal Information if necessary to protect our rights, comply with a judicial proceeding, or defend against legal claims.

12. Contact Information and Support

If you have questions, concerns, or requests related to this Privacy Policy or your Personal Information, please contact us at:

ResolutionExp.com
Phone: (844) 619-6502
Email: support@ResolutionExp.com
Address: 400 Rella Blvd Ste. 207-816, Montebello, NY 10901

We are committed to resolving any privacy-related issues and ensuring transparency in how your data is handled.

Thank you for trusting ResolutionExp.com. Your privacy and legal rights are a priority, and we continuously work to safeguard your information responsibly.